1. Agreement and eligibility
These Terms of Use (“Terms”) are a binding agreement between Alexandria Cornerstone Inc. (“Alexandria”, “we”, “us”, or “our”) and the person or organization using Confidential Nodes. They govern confidentialnodes.com and related marketplace, finder, listing, account, contracting, booking, payment, support, and API services (the “Services”).
By accessing or using the Services, creating an account, submitting a requirement or quote, listing capacity, or entering an Order, you accept these Terms. If you act for an organization, you represent that you have authority to bind it; “you” then means that organization. If you do not accept these Terms or lack authority, do not use the Services.
The transactional Services are intended for business and professional use by people at least 18 years old. You may not use them as a consumer. If mandatory consumer law nevertheless applies, nothing in these Terms removes rights that cannot lawfully be waived.
2. The Services
The Services may include:
- research, normalized market data, technical guides, and provider listings;
- a Finder that converts workload inputs into planning recommendations;
- buyer requests, supplier quotes, matching, diligence, and procurement support;
- provider onboarding, verification, listing, and capacity-management tools;
- contract negotiation, Orders, bookings, invoices, payments, credits, and transaction administration;
- technical verification, benchmark, attestation, deployment, or managed-service work specified in an Order; and
- APIs, private tools, and support made available to authorized users.
Features may be introduced, changed, or retired over time. The public request and quote forms currently start a brokered, non-binding review; they do not by themselves reserve capacity or create an infrastructure contract.
3. Alexandria’s role in a transaction
Alexandria’s legal and commercial role may differ by transaction and must be identified in the applicable Order or checkout before you become bound:
- Intermediary or broker
- Alexandria helps parties discover each other, compare and negotiate terms, and administer the process. The buyer and supplier contract directly, and Alexandria is not the infrastructure seller or operator.
- Reseller or seller of record
- Alexandria sells the ordered service to the buyer and separately contracts with the underlying supplier. The Order states Alexandria’s service obligations and which supplier terms, specifications, and service levels flow through.
- Managed-service provider
- Alexandria supplies specified deployment, verification, orchestration, inference, support, or other managed work in addition to or instead of capacity.
A payment collected by Alexandria does not alone determine its transaction role. The Order controls. An underlying datacenter or supplier remains responsible for obligations expressly allocated to it, including physical infrastructure and supplier-operated systems.
4. Marketplace enquiries and formation of a transaction
- You submit a requirement, quote, listing, or other business information.
- Alexandria may review, verify, normalize, clarify, or share it with qualified potential counterparties.
- Parties may exchange indicative offers, diligence, and proposed terms. Unless clearly stated otherwise, they are non-binding.
- A transaction becomes binding only when all required parties accept an Order or other definitive agreement and any stated conditions, deposit, credit approval, or supplier confirmation is satisfied.
- Provisioning, acceptance testing, service, billing, and termination then follow the Order.
We may accept or decline an enquiry, select which parties to approach, require additional diligence, or stop a process before a binding Order. You must independently assess commercial, technical, security, tax, export-control, and legal suitability before contracting.
5. Accounts, authority, and verification
You must provide accurate, current information; keep account credentials confidential; use access only for authorized business purposes; and promptly tell us about suspected compromise or loss of authority. You are responsible for activity under your account and for the people you authorize, except to the extent caused by Alexandria’s breach of duty.
We may require business, ownership, representative, payment, sanctions, export-control, fraud-prevention, or credit information before enabling a listing, revealing a counterparty, accepting payment, or confirming an Order. You authorize us and our providers to verify that information. Passing a check does not endorse a party or guarantee performance.
6. Listings, verification labels, and ranking
Public listing data may come from suppliers, public sources, Alexandria research, or a combination. Prices, specifications, availability, terms, locations, and security properties can change. A checked date describes when stated evidence was reviewed; it is not a promise that the offer remains available.
Labels such as “source checked”, “verified bare metal”, “provider-stated confidential computing”, or “customer-verifiable attestation” refer only to the evidence category and scope described with the listing. They do not certify legal compliance, fitness for a workload, performance, availability, or an end-to-end security outcome.
Ranking and matching
The main matching and ranking factors are relevance to the requested GPU and node shape, capacity, region and residency, term, price and billing basis, technical and confidential- computing requirements, evidence quality and freshness, commercial availability, and response quality. Their relative importance changes with the buyer’s stated requirements. Manual review may affect a brokered shortlist. Paid or Alexandria-owned offers will be identified, and commercial payment cannot purchase a favorable technical-verification result. We may explain a specific match on request, subject to security and trade-secret limits.
7. Orders and contract hierarchy
An “Order” is an order form, booking confirmation, checkout record, statement of work, schedule, or other definitive document accepted by the required parties. It should identify the transaction role, exact service, parties, hardware, region, term, price, taxes, payment dates, acceptance criteria, service levels, support, data terms, cancellation rights, and incorporated supplier terms.
Unless an Order expressly states otherwise, conflicts are resolved in this order:
- the Order and its negotiated special terms;
- a data processing, security, service-level, or technical schedule, for its subject matter;
- supplier terms expressly incorporated into the Order;
- these Terms; and
- the general website or listing description.
A purchase order or other unilateral document issued by you is administrative only and does not add or change terms unless Alexandria expressly agrees in writing.
8. Prices, taxes, invoices, and payments
Public prices and Finder estimates are planning information unless an Order makes them binding. An Order may use hourly, monthly, prepaid, usage-based, reserved, success-fee, commission, spread, managed-service, or other pricing. It will identify the currency and known mandatory charges. Unless stated otherwise, prices exclude VAT, sales, use, withholding, customs, and similar taxes, which the legally responsible party must pay.
You authorize Alexandria and the payment provider identified in the transaction to charge the approved method and share information needed to process, reconcile, prevent fraud, and reverse payments. You must provide accurate billing information and pay undisputed amounts when due. Late amounts may accrue the lesser of the rate stated in the Order or the maximum lawful rate, plus reasonable recovery costs. You must notify us promptly of a billing dispute and continue paying undisputed amounts.
Where Alexandria acts only as intermediary or collection agent, payment to Alexandria discharges your obligation only to the extent stated in the Order. Supplier payout may be conditional on fraud review, payment finality, contractual holdbacks, credits, or disputes. You may not use a chargeback to avoid the agreed dispute process or a valid payment obligation.
9. Cancellations, refunds, and service credits
Infrastructure is often reserved, built, financed, or prepaid for a specific customer. Once an Order becomes binding or provisioning begins, it may be non-cancellable and non-refundable. The Order must state any cancellation window, minimum commitment, early-termination charge, deposit treatment, refund right, replacement remedy, and service-credit process.
Unless an Order or mandatory law says otherwise, Alexandria does not provide refunds for unused capacity, changes in workload, missed customer dependencies, suspended prohibited use, market price changes, or a buyer’s inability to obtain internal approval. Service credits stated in an Order are the remedy for the covered service-level failure, subject to any non-excludable right. If a transaction does not reach a binding Order, each party bears its own diligence and negotiation costs unless agreed otherwise.
10. Supplier and listing obligations
A supplier or other party offering capacity must:
- have the rights, authority, licenses, consents, and provider approvals needed to list and supply the service;
- provide accurate, current, non-misleading specifications, availability, pricing, fees, terms, evidence, and legal identity information;
- promptly correct changes and disclose whether an offer is direct supply, resale, sublet, assignment, novation, managed capacity, or another structure;
- state who operates the infrastructure, invoices the buyer, owns the service-level obligation, controls tenant changes, and remains liable to the upstream provider;
- perform each Order, security schedule, acceptance test, deletion obligation, and applicable law, including sanctions, export-control, tax, employment, environmental, and datacenter requirements;
- protect buyer and workload information and use it only for the relevant transaction; and
- cooperate in reasonable verification, incident, support, payment, and dispute processes.
You grant Alexandria permission to reproduce, normalize, translate, display, market, and share the listing and related evidence to operate the Services. This permission ends when the listing is removed, except for transaction, audit, legal, archival, and de-identified records.
11. Buyer obligations
A buyer must:
- provide an accurate requirement, authorized contacts, intended-use information, and dependencies needed to assess and deliver the service;
- complete diligence and acceptance testing appropriate to the workload and threat model;
- obtain all rights, notices, consents, and legal bases required for its workloads, data, models, software, users, and cross-border transfers;
- configure and secure customer-controlled systems, credentials, images, networks, encryption, attestation policy, backups, and applications;
- comply with the Order, supplier acceptable-use terms, sanctions, export controls, and applicable laws; and
- pay charges and promptly cooperate with incidents, abuse reports, verification, and service transitions.
12. Acceptable use
You may not use the Services to:
- violate law, sanctions, export controls, intellectual-property, privacy, confidentiality, or another person’s rights;
- distribute malware, conduct unauthorized security testing, mine credentials, facilitate fraud, abuse networks, or interfere with systems or users;
- misrepresent identity, authority, inventory, evidence, security properties, price, demand, or transaction status;
- scrape, overload, reverse engineer, bypass access controls or rate limits, or use non-public data except as expressly permitted;
- submit secrets, unlawful content, or personal data you lack authority to disclose;
- manipulate reviews, verification, ranking, pricing, or marketplace integrity; or
- circumvent agreed fees by using confidential counterparty information to complete substantially the same introduced transaction outside the Services, where an Order or fee agreement prohibits circumvention.
We may investigate suspected violations and preserve or disclose information as permitted by our Privacy Policy and law.
13. Data access and confidentiality
Marketplace data access
Alexandria can access information submitted to the marketplace and data generated by matching, communications, booking, payment, and support. Business users can access the data made available through their account, communications, exports, or on request, subject to other parties’ rights, security, law, and retention duties. A counterparty receives only the information reasonably needed for the relevant transaction. After termination, access may end immediately, while Alexandria retains records as described in the Privacy Policy and applicable Order.
Confidential information
Non-public information identified as confidential or that reasonably should be understood as confidential may be used only to perform or evaluate the Services and protected with reasonable care. This duty does not cover information independently developed without use of the confidential information, lawfully received without duty, publicly available without breach, or approved for release. A recipient may disclose information when legally required after providing notice where lawful and reasonable assistance at the discloser’s cost.
Customer workload data, security responsibilities, deletion, subprocessors, and incident terms must be addressed in the applicable Order and data processing or security schedule before any production processing.
14. Intellectual property and feedback
Alexandria and its licensors retain all rights in the Services, software, design, compilation, research methods, normalization, taxonomies, and non-customer data. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use the Services for your internal business purposes. No right to source code, bulk redistribution, resale, systematic extraction, model training, or creation of a competing dataset is granted unless an Order expressly permits it.
You retain rights in content you submit. You grant Alexandria the rights reasonably needed to store, reproduce, format, analyze, transmit, and display it to provide, secure, and improve the Services and perform an Order. If you provide feedback, you permit us to use it without payment or restriction, provided we do not disclose your confidential information in doing so.
15. Restriction, suspension, and termination
You may stop using the public Services at any time and may terminate an account or listing as provided in its settings, an Order, or by contacting us. Ending access does not cancel a binding Order, accrued fee, confidentiality duty, or another provision intended to survive.
We may restrict or suspend content, listings, transactions, accounts, or access when reasonably necessary for suspected inaccuracy, non-payment, fraud, security, prohibited use, legal or regulatory duties, third-party rights, supplier withdrawal, capacity unavailability, or material breach. We will provide reasons and a reasonable opportunity to respond where appropriate. Immediate action may be taken for urgent legal, fraud, cybersecurity, safety, or repeated-breach risk.
For a continuing business-user listing relationship, we ordinarily provide at least 30 days’ notice of overall termination and a statement of reasons, unless law, urgent security, repeated breach, fraud, or another lawful exception requires faster action. Data access after termination is described in section 13.
16. Complaints, illegal services, and platform notices
Send complaints about a listing, ranking, restriction, transaction, intellectual-property issue, or allegedly illegal service to hello@confidentialnodes.com. Include the URL or reference, your relationship to it, the legal or contractual basis, supporting evidence, and contact information. We may share the notice with the affected party and request more information. We will review it proportionately and explain a material restriction where required.
Business users may use the same channel to challenge a suspension, termination, data-access issue, or marketplace decision. The parties will first try in good faith to resolve a dispute through escalation to authorized business representatives before litigation. An Order may name a mediator or a more specific dispute process.
17. Third-party services and links
The Services may link to or interoperate with suppliers, datacenters, payment providers, authentication services, standards bodies, and other third parties. Their terms govern their services. Alexandria is not responsible for a third party except to the extent an Order expressly makes Alexandria responsible or mandatory law provides otherwise. A link, listing, or integration is not an endorsement.
18. Disclaimers
Public listings, research, Finder output, normalized prices, benchmarks, and technical guidance are informational and may be incomplete, delayed, derived, or changed by a provider. They are not legal, tax, accounting, investment, export-control, compliance, or security advice. Test the exact workload and configuration and obtain appropriate professional review before purchase.
Except for express commitments in an Order and to the extent permitted by law, the Services are provided “as is” and “as available”. We disclaim implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty that a listing, match, counterparty, price, availability, attestation, confidential-computing boundary, or outcome is accurate, secure, continuous, or suitable. We do not guarantee that a proposed transaction will close or that a counterparty will perform.
19. Liability
Nothing in these Terms limits liability that cannot lawfully be limited, including liability for intentional misconduct, gross negligence, fraud, injury to life, body, or health, guarantees expressly assumed, or mandatory product-liability obligations.
For slight negligence, Alexandria is liable only for breach of a material contractual obligation whose performance is essential to the agreement and on which a party may ordinarily rely. That liability is limited to the damage foreseeable and typical when the agreement was made. In all other cases of slight negligence, Alexandria is not liable. These limits also apply to Alexandria’s officers, employees, agents, and subcontractors.
Subject to the preceding paragraph and any different mandatory or Order-specific term, Alexandria is not liable for indirect or consequential loss, lost profit or revenue, loss of opportunity, loss or corruption of data, substitute capacity, or damage caused by a party for which Alexandria is not responsible. When Alexandria acts only as intermediary, it is not liable for the infrastructure, supplier, buyer, or direct contract between them. When Alexandria acts as reseller, seller of record, or managed-service provider, its responsibility is the responsibility expressly allocated in the Order.
20. Indemnity
To the extent permitted by law, you will defend, indemnify, and hold harmless Alexandria and its affiliates, officers, employees, and agents from third-party claims, losses, penalties, and reasonable costs arising from your submitted content, unlawful or prohibited use, breach of sections 5, 10, 11, 12, or 13, or violation of another person’s rights. Alexandria will promptly notify you, allow reasonable control of the defense, and cooperate at your cost. You may not settle a claim in a way that admits fault by or imposes an obligation on Alexandria without our written consent. This section does not require indemnification for Alexandria’s own breach or wrongful conduct.
21. Governing law and disputes
These Terms and non-contractual obligations arising from them are governed by the laws of Germany, excluding conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods. If you are a merchant, a legal person under public law, or a public law special fund, the courts of Munich, Germany have exclusive jurisdiction. An Order may set a different governing law or forum for that transaction. Mandatory law and any non-waivable forum right remain unaffected.
22. Changes to the Services and Terms
We may change the Services and these Terms to reflect product, security, commercial, legal, or regulatory developments. We will post revised Terms with an updated effective date. For a continuing business-user relationship, we will give at least 15 days’ notice of a material change unless a legal duty, urgent cybersecurity risk, fraud or abuse prevention, or a beneficial change requires a shorter period. We will not retroactively change a binding Order unless the Order, law, or all affected parties permit it.
If you reject a prospective change, you must stop using the affected Services and may terminate the continuing relationship before the change takes effect, subject to binding Orders and accrued obligations. Continued use after the effective date constitutes acceptance where permitted by law.
23. General terms
Neither party may assign a binding Order without the other party’s consent, except that Alexandria may assign it to an affiliate or in connection with a merger, financing, reorganization, or sale of substantially all relevant assets, provided the assignee assumes the obligations. These Terms do not create a partnership, joint venture, employment, fiduciary, or exclusive relationship. No third party has enforcement rights unless an Order says otherwise.
A party is not responsible for delay caused by events beyond reasonable control, excluding payment obligations, and must mitigate and notify the other party. Failure to enforce a term is not a waiver. If a term is unenforceable, it will be limited to the minimum extent necessary and the remainder continues. Headings are for convenience. Electronic records and signatures may be used. These Terms and each applicable Order form the entire agreement on their subject matter.
24. Contact
Confidential NodesAlexandria Cornerstone Inc.
Crusiusstraße 1, 80538 Munich, Germany
hello@confidentialnodes.com
